Mark Pfeiffer Resume

Mark N. Pfeiffer

Branch Manager and licensed Residential Mortgage Loan Officer with self-sourced referral business that is supported by an efficient and effective team. Possesses broad, but extensive, understanding of the various facets of the mortgage industry.  Has a realistic and level headed leadership style with ability to transform adverse issues into selling strengths.  Enjoys creating efficiencies with systems and processes. Possesses a forward-thinking outlook. Leverages technology to adapt sales and marketing strategies as the market changes.  Believes that communication, discipline, and selflessness are keys to success.


Professional Experience


Homebridge Financial Services

Branch Manager / Loan Officer – Dallas Central Branch, Nov 2015 to Present

  • Manage three Loan Officers, estimated 2018 volume of $70M with 250 units
  • Personal production for 2018 is pacing for $50M+ with 170 units
  • Past production: 2017 was $55M with 180 units, 2016 was $60M with 200 units

Highlands Residential Mortgage

Branch Manager / Loan Officer – Dallas Central Branch, Aug 2012 to Nov. 2015

  • Managed branch with three Loan Officers that each did $500k to $1M monthly
  • Personal production increased from $30M to $50M from 2012 to 2015
  • Grew and developed support staff from three people to seven people

ViewPoint Bankers Mortgage

Branch Manager / Loan Officer – Park Cities Branch, Sept 2008 to July 2012

  • Managed branch with three LOs, estimated production of $75M with 300 units
  • Personal production grew from $15M with 75 units to $30M with 150 units
  • Hired first assistant in 2009 and learned what not to do

CTX Mortgage

Loan Officer – Addison Branch, Oct 2006 to Sept 2008

  • Mastered how to “sell” mortgages through scripting and preparation
  • Witnessed the mortgage meltdown and vicariously learned lessons on leadership
  • Increased personal production from $10M to $15M, started developing systems

Realty Mortgage / RealNet Financial

Branch Manager / Loan Officer – Plano Branch, Aug 2004 to Sept 2006

  • Manager of net branch; learned (boring) administrative side of management
  • Originated $10M and $6M in personal production in 2006 and 2005, respectively
  • Realized the money and longevity was (and is) in production

Sebring Classic Mortgage

National Account Executive – “A paper” – Houston, July 2003 to Aug 2004

  • Acquired a comprehensive and working understanding the mortgage process
  • Counseled Brokers on loan structure and product guidelines
  • Learned how to manufacture loans and sweet-talk underwriters

Interest and Hobbies

  • Recipient of “World’s Best Dad” and “World’s Best Husband” awards
  • Dominate: Microsoft products (especially Excel), Zoho Creator, HubSpot, Zapier
  • Love tinkering with WordPress and creating videos and podcasts
  • Avid runner, play some golf, hunt when possible, and enjoy Texas BBQ
  • Own 16 rental properties, regret not doing commercial multifamily instead

Education

University of Texas at Austin, Class of 2003

  • B.S., Electrical Engineering – Management and Production Concentration
  • Minor in Business Foundations – with High Honors

Grapevine High School, Class of 1998

  • Graduated 7th out of 500(ish), National Merit Scholar
  • Lettered in baseball, basketball, track, and cross country

References

References available upon request.

    • Average customer survey score: 9.8
    • Net Promoter Score: 80+

Speaker Introduction

As of December 2018