What are credit inquiry letters?

A credit inquiry letter is a written request sent to a credit bureau or lender to obtain information about an individual’s credit history. It serves as a formal and documented means of understanding and addressing any concerns related to credit inquiries. 

Importance of understanding and using them 

 A credit inquiry letter is typically used to inquire about the details and reasons behind a specific credit inquiry on an individual’s credit report. The letter seeks to obtain information regarding the nature of the inquiry, the institution or person responsible for the inquiry, and the purpose for which the credit check was conducted. This helps individuals gain clarity on any unauthorized or questionable inquiries and take appropriate action. 

Soft Credit Inquiry Letters 

Soft inquiries refer to credit checks that are typically made for background checks or by individuals checking their own credit. These inquiries do not impact the individual’s credit score. 

Definition and purpose: Soft inquiry letters are letters that are sent to credit bureaus or potential employers to request a credit check without affecting the credit score. The purpose is usually to verify personal information, conduct background checks, or obtain a copy of one’s credit report. 

When to use soft inquiry letters: 

Soft inquiry letters can be used in various situations, including: 

Personal credit check: Individuals can request their own credit report or check their credit score to monitor their financial standing. 

Employment background checks: Employers may request a soft inquiry to obtain information about a candidate’s financial history and responsibility. 

Landlord’s reference check: Potential landlords may conduct a soft inquiry to assess an applicant’s financial stability and credibility before renting out property. 

Insurance premium evaluations: Insurance companies may perform soft inquiries to determine the risk level associated with a potential policyholder. 

Hard Credit Inquiry Letters 

Hard inquiries occur when a lender evaluates a credit application. Unlike soft inquiries, hard inquiries can impact an individual’s credit score, as they suggest an individual is actively seeking credit. 

Definition and purpose: Hard inquiry letters are formal letters requesting an assessment of an individual’s creditworthiness. Lenders initiate hard inquiries to determine the potential borrower’s credit risk before approving a loan or credit application. 

When to use hard inquiry letters: 

Hard inquiry letters should be used when seeking credit or applying for loans, such as: 

Mortgage applications: When individuals apply for a home loan, lenders will conduct a hard inquiry to evaluate their creditworthiness and determine the interest rate. 

Auto loan applications: Similar to mortgages, auto lenders will perform a hard inquiry to assess the creditworthiness of individuals seeking car financing. 

Credit card applications: Whenever someone applies for a credit card, the credit card issuer will typically perform a hard inquiry to assess the applicant’s creditworthiness and credit limit. 

In summary, soft inquiry letters are used for background checks or personal credit checks without affecting credit scores. On the other hand, hard inquiry letters are used by lenders to assess creditworthiness when individuals apply for loans, mortgages, auto loans, or credit cards. 

How to Write a Credit Inquiry Letter 

A credit inquiry letter is a formal document used to request specific information about an individual’s credit history from a credit reporting agency. Whether you are applying for a loan or seeking to resolve an error on your credit report, writing an effective credit inquiry letter is essential. 

Here are the key steps to follow: 

Formatting and structure: 

Start with your contact information: Include your full name, address, phone number, and email address at the top of the letter. 

Add the current date: Specify the date when writing the letter. 

Include the recipient’s information: Provide the name, title, and address of the recipient. Research and accurately address your letter to the correct credit reporting agency. 

Use a professional tone: Keep your language concise, formal, and polite. Avoid using any sarcastic or accusatory remarks. 

Addressing the recipient: 

Use an appropriate salutation: Begin your letter with a formal salutation, such as “Dear Sir/Madam” or “To Whom It May Concern.” 

State the purpose of your letter: Clearly state that you are writing a credit inquiry letter to request specific information about your credit history. 

Requesting the specific information: 

Provide necessary identification details: Include your full name, date of birth, Social Security number, and any previous addresses associated with your credit history. 

Be clear and specific: Clearly state the information you are requesting. Mention the account names, numbers, or any other relevant details to help the credit reporting agency find the desired information. 

Keep it concise: Stick to essential details and avoid irrelevant information to ensure clarity. 

Attach necessary identification documents: Provide copies of your driver’s license, Social Security card, and any other requested identification to verify your identity. 

Include supporting evidence: If you are disputing any inaccurate information, include copies of supporting documents, such as payment records or correspondence, to strengthen your case. 

Request an investigation: Explicitly request the credit reporting agency to investigate the disputed information and make any necessary updates or corrections. 

Remember to review and proofread your letter for grammar and spelling errors before sending it. It is also advisable to send the letter through certified mail to ensure it reaches the recipient and to keep a record of your correspondence. 

Sample Credit Inquiry Letter

“Good Day _____,

Can you reply to each line item and explain the reason credit was pulled, if new credit WAS or WAS NOT opened?

If new credit WAS opened, please confirm that the balance and payment is reporting currently on your credit report and provide a recent statement to support this.

If new credit was NOT opened, please explain the reason for the inquiry and confirm new credit was NOT opened.

If any inquiries below are MORTGAGE related inquiries, please state the property address for the inquiry or “TBD” for the address if none was provided at that time.

Inquiry 1  – 08/29/23 – XACTUS-CP

Inquiry 2 – 08/29/23 – XACTUS LLC

 Inquiry 3 – 08/29/23 – CMG MORTGAGE INC

Inquiry 4 – 06/02/23 – THD(the Home Depot)

 Inquiry 5 – 5/11/23 – COMENITY BANK/TORRID

Reminder to discontinue opening new credit cards or adding to your existing debt to be sure you qualify for the new home.”

graphic image of paperwork, coffee, money, and a calculator

Tips for Effective Credit Inquiry Letters 

When it comes to applying for credit, a well-crafted inquiry letter can make a huge difference. Whether you’re trying to fix inaccuracies on your credit report or seeking clarification on certain items, a clearly written letter can help you communicate your concerns effectively. To help you get started, here are 10 essential tips for creating an impactful credit inquiry letter. 

Start with a clear purpose: 

Begin your letter by clearly stating the purpose of your inquiry. Whether you’re disputing an error, seeking additional information, or requesting a correction, it’s important to concisely express your objective from the start. 

Verify accuracy: 

Before writing your inquiry letter, review your credit report thoroughly. Make sure to collect all necessary supporting documents and have accurate details about the specific item you are inquiring about. This will help you provide a comprehensive and informed inquiry. 

Be detail-oriented: 

Include relevant details such as account numbers, transaction dates, and any supporting evidence to strengthen your case. The more specific information you provide, the easier it will be for the credit bureau to process your request efficiently. 

Use a professional tone: 

Maintain a professional and respectful tone throughout your letter. Being polite and concise will help your inquiry appear legitimate and increase the likelihood of a favorable response. 

Stick to the facts: 

Avoid emotional language or subjective opinions. Stick to the facts and present any evidence or documentation you have to support your claims. A factual approach will carry more weight in your inquiry. 

Clearly state your desired outcome: 

Clearly articulate what you expect as a resolution for your inquiry. Whether you’re seeking removal of an incorrect item, an explanation for a specific entry, or an amended credit report, be explicit about your desired outcome. 

Request a response within a reasonable timeframe: 

To ensure a timely response, include a specific deadline for the credit bureau or creditor to respond. Requesting a response within 30 days is generally considered reasonable, as per the Fair Credit Reporting Act (FCRA). 

Keep copies and track correspondence: 

Make copies of your inquiry letter and any supporting documents for your own records. Also, maintain a detailed log or spreadsheet to track the dates and details of all your correspondence with the credit bureau or creditor. 

Send your letter via certified mail: 

To ensure proof of delivery, send your letter via certified mail with a return receipt requested. This will provide you with a record of when the credit bureau received your inquiry and help you keep track of the timeline. 

Follow up if necessary: 

If you haven’t received a response within the given timeframe, or if the response is unsatisfactory, be prepared to follow up. Consider escalating your inquiry by filing a complaint with the appropriate regulatory body if needed. 

Credit Inquiry Letter Legal Considerations 

When applying for a mortgage, it’s essential to understand the legal considerations surrounding credit inquiry letters. In this listicle, we’ll explore two important aspects to keep in mind: 

Understanding your rights under the Fair Credit Reporting Act: 

The Fair Credit Reporting Act (FCRA) is a federal law that outlines your rights and protections when it comes to credit inquiries. Here are some key points to consider: 

The right to know: The FCRA provides you with the right to know if a credit inquiry has been made on your behalf. You can request a copy of your credit report from the credit reporting agency to see who has accessed your credit information. 

Consent requirements: Before a potential lender can pull your credit report, they must obtain your written consent. This consent is usually obtained through a credit inquiry letter, where you authorize the lender to check your credit history. 

Accuracy and dispute process: The FCRA also requires credit reporting agencies to maintain accurate and up-to-date information about consumers. If you believe there are errors on your credit report, you have the right to dispute them. The agency must investigate your dispute within a certain timeframe and correct any inaccuracies if found. 

When and how to involve legal counsel: 

While credit inquiry letters are typically straightforward, there may be instances where involving legal counsel becomes necessary. Here are a few situations where seeking legal advice may be appropriate: 

Denied credit application: If your mortgage application is denied based on information in your credit report, it could be beneficial to consult an attorney. They can review your credit report, evaluate the reasoning behind the denial, and advise you on potential legal remedies. 

Identity theft concerns: If you suspect that your credit report has been accessed fraudulently or that you’re a victim of identity theft, legal counsel can guide you through the process of reporting the incident to the appropriate authorities, disputing any false information, and protecting your rights. 

Disputed credit inquiries: If you’ve disputed inaccurate credit inquiries with the credit reporting agency and they fail to correct the errors, it may be necessary to engage an attorney. They can advise you on how to escalate the dispute, potentially taking legal action if your rights continue to be violated. 

Remember, involving legal counsel is an individual decision based on the complexity of your situation and your comfort level with navigating credit inquiry processes on your own. However, it’s always advisable to seek legal advice if you have concerns about your rights or the accuracy of your credit report.


Taking the time to craft an effective credit inquiry letter can greatly increase your chances of achieving a favorable outcome. By following these ten tips, you’ll be well-equipped to confidently communicate your concerns and seek resolution in an organized and professional manner. Remember, persistence and clear communication are key when it comes to addressing credit report inaccuracies or seeking additional information. 


Mark Pfeiffer

Branch Manager
Loan Officer, NMLS # 729612

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